Membership: share in our success

As a customer of The Phone Co-op, you have the opportunity to affect the way we’re run and take a share of our annual profits. How? By becoming a member.

Becoming a member of a co-operative means becoming part of a group of people who collectively own the organisation and decide how it should be run. Members of The Phone Co-op are entitled to vote at our Annual General Meeting, stand for the board of directors and get a share of our profits in the form of a dividend.

Joining The Phone Co-op couldn’t be simpler: just fill in the form, send us your first investment of £1 (or more, if you like!) and become part of our exciting success story.

Membership FAQs

Do I have to become a member in order to use your services?

It’s an option, but not compulsory, although at the moment you need to be a member to use our mobile services. In practice, about half our customers have chosen to become members.

Does membership involve a lot of scary responsibilities?

No. There’s no obligation to get involved in the running of the Phone Co-op at all. Many of our members appreciate the opportunity to influence how we do things and where we invest our profits, but you’re not even obliged to attend our AGMs if you don’t want to.

There’s no financial obligation either. Your financial liability doesn’t extend beyond your own investment. So if you’ve only paid £1 to join, that £1 is all you will lose if things go wrong for us.

Invest more for a great return

Members can also choose to invest larger sums with us. By doing so, you’ll be helping the UK’s only telecoms co-operative to grow, and you’ll get interest on your share capital that compares well with bank interest rates. You can invest any amount with us up to £20,000.

The share interest you get is in addition to your member dividend.

To invest, you first need to become a member. Once you are a member you can invest more at any time by sending a cheque to us with your share book and a completed investment form.

Investment FAQs

What rate will I get on my investment?

At the moment (since 14/05/2009) the interest rate is 2.25% per annum.

Can I invest in The Phone Co-op without becoming a customer?

No. Only members of The Phone Co-op can invest, and only users of our service can become members.

How safe is my investment?

Please read this important information about your investment.

As an investor, do I lose out if things go wrong?

We’re working hard to create a successful and secure business. However, members should be aware that share capital in a co-operative is risk capital. Ultimately, if things were ever to go wrong for The Phone Co-op, your share capital would be at risk, although you are not liable for any sum beyond what you have invested.

What if I change my mind about investing?

You can withdraw your money with no penalty.

More information about investing in The Phone Co-op can be found on our Investing in Us page.