Work for us

Jobs at The Phone Co-op

Here at The Phone Co-op we are committed to providing outstanding service, and aim to reflect our customers' values in the way we run the business.

The Co-operative Phone & Broadband is part of The Phone Co-op, the only phone and broadband provider in the UK owned and democratically controlled by its customers. We are based in Chipping Norton, Manchester and London.

We currently have the following vacancies available.

Customer Service Advisor

We are looking for experienced individuals committed to delivering excellent customer service and upselling sales opportunities to our business & residential customers. The successful applicants will need to demonstrate awareness and the people skills needed to create real value in our business. You'll also need to convince us that you have the flexibility and dedication needed to promote our core values and provide the exceptional customer service that our customers enjoy and expect. You will have a friendly and professional telephone manner and experience in a customer service and sales environment where you can show that you can take ownership of the customer experience.

Working as part of a team, the hours will include a rota system to cover between 8am-8pm; in addition some Saturday working until 3pm on a rota basis.

Based in our Chipping Norton office. Full-time, 37.5 hours per week, £16,500 per annum.

Closing date for applications: 15 August 2014.

Previous applicants need not apply.

If you are interested in this position, or would like more information, please contact Recruitment on 01608 647759, or

Temporary part-time Finance Admin Assistant

to cover maternity leave

22.5 hours a week

£16,500 pro rata

Finance Admin assistant required at our Chipping Norton office for immediate start to cover maternity leave. Main duties:

  • To deal with the incoming post on a daily basis
  • Provide admin support within team
  • Processing of cheques and other customer payments

If you are interested in this position please contact Lisa Logan on 01608 647716, or

Closing date for applications: Friday 25th July 2014


Part-time 12 hours a week

£9 per hour + pension and other benefits

Hours to be worked would be flexible, covering 3-4 weekday evenings and one weekend shift in our Chipping Norton office.

If you are interested in this position please contact Amanda Beard on 01608 647712, or .

Closing date for applications: Monday 4th August 2014

About Us

The Co-operative Phone & Broadband is part of The Phone Co-op, the only phone and broadband provider in the UK owned by its customers. We have a different way of doing business. While other businesses focus on the pursuit of profits at all costs, we think about our impact on the world and how we can make it a better place while still giving our customers the best possible service.

We give something back

  • We support a range of worthwhile community projects.
  • Customers get the chance to share in our profits.
  • Our Start-Up Fund helps fledgling social enterprises to fly.

We tread lightly

  • Our electricity comes from renewable sources.
  • We offset our own CO2 emissions and those of our suppliers.
  • We choose ethical suppliers, locally where possible, and treat them fairly.

Here at the Phone Co-op we are committed to developing a team to offer our members and customers outstanding service, reflecting their personal values in the way we do business.

The benefits

We offer an excellent benefits package; 5 weeks holiday plus statutory holidays, a non-contributory pension scheme with generous employer contributions, bonus and profit share arrangements. In addition we think we have a great team to work with.


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.