Work for us
Jobs at The Phone Co-op
Here at The Phone Co-op we are committed to providing outstanding service, and aim to reflect our customers' values in the way we run the business.
The Co-operative Phone & Broadband is part of The Phone Co-op, the only phone and broadband provider in the UK owned and democratically controlled by its customers. We are based in Chipping Norton and Manchester.
We currently have the following vacancy available.
Customer Service Advisor
Salary £16,500 - £17,000 depending on experience
Full time, permanent - 37.5 hours
We are looking for experienced individuals committed to delivering excellent customer service and upselling sales opportunities to our business & residential customers. The successful applicants will need to demonstrate awareness and the people skills needed to create real value in our business. You'll also need to convince us that you have the flexibility and dedication needed to promote our core values and provide the exceptional customer service that our customers enjoy and expect. You will have a friendly and professional telephone manner and experience in a customer service and sales environment where you can show that you have take ownership of the customer experience.
Working as part of a team, the hours will include some evenings until 7pm; in addition some Saturday working until 3pm on a rota basis.
We offer an excellent benefits package; 5 weeks holiday plus statutory holidays, a non-contributory pension scheme with generous employer contributions, bonus and profit share arrangements. In addition we think we have a great team to work with.
If you are interested in this position or for more information, please contact Recruitment on 01608 647759, or firstname.lastname@example.org.
Closing date for applications: 10th March 2014