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Jobs at The Phone Co-op

Here at The Phone Co-op we are committed to providing outstanding service, and aim to reflect our customers' values in the way we run the business.

The Co-operative Phone & Broadband is part of The Phone Co-op, the only phone and broadband provider in the UK owned and democratically controlled by its customers. We are based in Chipping Norton, Manchester and London.

About Us

The Co-operative Phone & Broadband is part of The Phone Co-op, the only phone and broadband provider in the UK owned by its customers. We have a different way of doing business. While other businesses focus on the pursuit of profits at all costs, we think about our impact on the world and how we can make it a better place while still giving our customers the best possible service.

We give something back

  • Living Wage Employer.
  • We support a range of worthwhile community projects.
  • Customers get the chance to share in our profits.
  • Our Start-Up Fund helps fledgling social enterprises to fly.

We tread lightly

  • Our electricity comes from renewable sources.
  • We offset our own CO2 emissions and those of our suppliers.
  • We choose ethical suppliers, locally where possible, and treat them fairly.

Here at the Phone Co-op we are committed to developing a team to offer our members and customers outstanding service, reflecting their personal values in the way we do business.

The benefits

We offer an excellent benefits package; 5 weeks holiday plus statutory holidays, a non-contributory pension scheme with generous employer contributions, bonus and profit share arrangements. In addition we think we have a great team to work with.

Full-time Finance Assistant

37.5 hours, salary: £18k - £19k

Normal hours are 9 - 5.30, but flexible working arrangements will be considered.

Permanent contract.

Based in Chipping Norton.

We are seeking a full-time finance assistant for our Chipping Norton office.  The main duties include:

  • Processing daily bank transactions including cheques, credit/debit card payments and bank transfers
  • Allocating payments to customers' accounts
  • Opening and distributing the post
  • Liaising with Credit Control and Customer Services

Key skills, experience and education requirements:

  • Minimum 5 GCSEs at grade C or above including maths and English
  • Experience of processing data in a timely and accurate way
  • Attention to detail
  • PC literate including Microsoft Office (intermediate to advanced Excel, Word, Email) - experience of Sage 50 advantageous but not essential
  • Basic bookkeeping knowledge
  • Good telephone manner and written and verbal communications skills

If you are interested in this position or for more information, please contact Lisa Logan at lisa.logan@thephone.coop.

Closing date for applications: Wednesday 31 December

Full-time Financial Accountant

37.5 hours, salary: £20k - £25k plus study support, depending on experience and qualifications.

Permanent contract.

Based in Chipping Norton.

A fantastic opportunity has arisen for a Financial Accountant in a small, dynamic and varied environment.  The primary purpose of the role is to produce month-end management accounts and prepare the annual statutory and regulatory reports, but with input and assistance in all other areas of the finance function this is an ideal opportunity for a trainee accountant to gain experience in all areas of accounting.

 The ideal person will be:

  • An accountancy graduate wishing to take professional exams or part qualified accountant studying for ACCA or CIMA qualifications.
  • Numerate with a high level of analytical skills
  • Self-motivated and able to manage their own time effectively

If you are interested in this position, or for more information, please contact Lisa Logan, lisa.logan@thephone.coop.

Closing date for applications: 31 December 2014.

Full-time IT Manager

37.5 hours, salary: circa £28K plus benefits. Normal hours are 9-5:30 but flexible working arrangements will be conisdered.

Permanent contract.

Based in Chipping Norton or Manchester.

We are seeking an IT Manager to take responsibility for the day to day running and development of the technology infrastructure.  The IT Manager will drive and implement the IT Strategy for the business.

The main duties include:

  • To plan and manage the IT function
  • To advise the business on technology & process solutions to help us grow and perform more efficiently
  • Monitor and maintain data protection, retention and PCI compliance
  • Manage IT equipment, backup and security policy
  • Investigate and diagnose network problems
  • Manage external suppliers and SLAs

Key skills, experience and education requirements:

  • Degree in relevant discipline or IT qualification or demonstrable experience
  • Ability to analyse business processes and identify where IT can provide solutions
  • Knowledge of Windows and Linux server, Windows 7 and 8 client, CRMs and other business tools.
  • Hands-on network installation and maintenance
  • Technical project management

If you are interested in this position or for more information, please contact

Fiona.ravenscroft@thephone.coop or visit us at www.thephone.coop

Closing date for applications: 16th January 2015.

Caretaker (part-time)

Approx. 50 hours per month, as required. £9.48 per hour 

Caretaker required for immediate start.

Main duties:

  • General maintenance
  • Decorating
  • Assisting the housekeeper with cleaning tasks

If you are interested in this position please contact Amanda Beard on 01608 434012, amanda@thephone.coop

Approx. 50 hours per month, as required. £9.48 per hour.

Closing date is Friday 19 December. 

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