Manage your incoming calls with The Phone Co-op's online portal

Call 0845 458 9070 to talk to us, or send us an e-mail and we'll call you.

Inbound number management

Easily create multiple call plans, and never miss another incoming call.

Create and maintain plans with a simple web interface.
Send incoming calls to any UK landline or mobile number.
Direct calls to different destinations according to date or time of day.
Use with an 01/02 number to always appear local.
Set up diverts in case your main destinations are unavailable.
Reports show you your busy hours, how many calls are coming through and where your customers are.

You're in control of your calls when you use our online inbound service. Accessible from anywhere with an internet connection, it's the ideal call handling and disaster recovery solution.

Total control at any time

The service is suitable for organisations of all sizes - highly configurable, it is organised into three tiers.

1. Contact Point – routing for small businesses. Set up calling plans according to day of the week and time. Divert any calls that are engaged or not answered.

2. Contact Path – adds area plan routing to direct callers to their local representative, and call distribution to share calls between sites or staff.

3. Contact Pro – a full featured IVR (Interactive Voice Response) solution for call centres. Adds a virtual receptionist, and call queuing.

Whichever level of management your business needs, you can add optional extras like voicemail and call recording at any time.

Download the datasheet for more information, or call 0845 458 9070 to see how we can help.

How to order

Call our sales team on 0845 458 9070 or download the order form.

Screenshots

Click on any of the images to enlarge them.

Welcome screen

Call plan made with Contact Path

My Performance page

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Questions?

Call us on 0845 458 9070

or write to us at:

The Phone Co-op, 5 The Millhouse, Elmsfield Business Centre, Worcester Road, Chipping Norton, Oxon, OX7 5XL

Calls, internet and mobile for your business

Whatever the size of your organisation, The Phone Co-op will provide you with the services and personal support to keep you connected. Download our business brochure.

Our approach is simple and personal. By fully understanding your communication challenges and business needs we can tailor a solution for your business at a very competitive price.