BT speed test

Running a speed test on BT lines

If you are experiencing slow speeds on your Phone Co-op broadband connection and your broadband login name ends in:-

@adsl.thephone.coop @adsl.phonecoop.coop @thephone.coop @surfdsluk

Please follow the instructions below:

Open your web browser and type in the following web address: http://speedtest.btwholesale.com

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You will then be taken to the BT wholesale speed test site. To ensure an accurate test please follow the steps listed.

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After completing each of those steps proceed with the test by selecting 'Yes'

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And then click begin test

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  The test will now run

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When the test completes it will display the speed test results

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When checking the speed of your connection please run a series of three tests over the course of 24hrs so we can see how your connection is performing throughout the day. Then e-mail the results along with your broadband login name, postal address and broadband telephone number to internetsupport@thephone.coop

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Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.