Service Status

Get updates on the performance of our web services here.

Scheduled Maintenance

None planned


Working normally.

Working normally.


Working normally.

Dial-up access

Unfortunately The Phone Co-op no longer provides our lo-call Dial Up Internet Service with effect from Monday 31st March 2014.

The Phone Co-op offers alternative ways to access the Internet  including ADSL, mobile broadband and Superfast fibre broadband with extensive coverage across the country. Please visit this link to see what services are available for you.

We appreciate that this is disappointing news, but hope you understand that it is due to circumstances beyond our control.


Hotmail Block Issues

Friday 11th July, 10.30

Some customers are still having problems sending to Microsoft email addresses, but we are now able to resolve this problem by changing your outgoing email settings. If you are still experiencing issues please contact our technical support team on 01608 434000

Free Customer Websites

Working normally.


Working normally.


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.