The Phone Co-op BT* Virgin Media**

89% of homes

99% of homes

50% of homes

Cost per month***




Broadband allowance




Wireless router included

Yes - £6 postage charge

Yes - £6.95 postage charge


Line rental included




Call set-up charge




Daytime phone calls

7.6p per min

9p per min

10.6p per min

Local and National Calls

Yes - evenings and weekends

Yes - weekends only

Yes - weekends only

0845 calls included

Yes - evenings and weekends

Yes - weekends only

No - 10.22p per min, 11.24p connection

0870 calls included

Yes - evenings and weekends

Yes - weekends only

Yes - weekends only

International calls included

Inclusive calls to 26 destinations for £3 a month extra

Inclusive calls to 36 destinations for £5.85 a month extra

Reduced cost calls for £1.75 a month extra

*BT Broadband package

** Up to 50Mb Broadband package

***not including introductory offers

Cost per month is for customers paying by Direct Debit and receiving bills by e-mail.

Prices correct as at  1 June 2014.

If you're a regular caller of international numbers, you'll love our International add-on. For £3 a month, you can add inclusive calls to landlines in any of the following countries to your allowance. 

  Countries covered
Europe Austria, Belgium, Canary Islands, Cyprus, Czech Republic, Denmark, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland
Americas Canada, USA
Australasia  Australia, New Zealand
Africa  South Africa
Asia Hong Kong

Router reuse

Our evening & weekend basic package costs £23.95 a month, and includes a wireless router. 

But do you really need a new router?

If you already have one, why not keep it, and get £1 a month off your bill? You'll save yourself some money and help the environment, by reducing waste.

You will need to know a little bit about setting your router up and changing its settings, as beyond the absolute basics our technical support staff cannot guarantee to help should you have problems setting up a router not provided by us. Given how many different makes there are, we're sure you can understand we can't possibly support them all! We will do our best, but it may be necessary to refer you to your router's manufacturer. We will only attempt to offer support to routers with wired connections - we can not troubleshoot thirdparty wireless connections at all.

Locked routers

Beware, however, that if your router was provided by another Internet Service Provider (ISP), it may be "locked" to their service and unusable with any other provider's service.

Routers from the following ISPs are most likely locked:

  • Sky
  • BT
  • Orange
  • O2 Be Unlimited
  • Plus Net

Routers we supply are not locked in any way, and may be freely used with any provider's services.

Evening and Weekend

Our one-size-fits-all package includes evening and weekend calls under 60 minutes* to:

  • 01, 02 and 03 numbers.
  • 0870 and 0845 numbers.
  • Phone Co-op mobile numbers.

There's a connection charge of 12.5p for calls made outside of the bundle.*

Mobile calls are 14.81p per minute during the day, and 9.95p per minute at evenings and weekends, with a connection charge of 12.5p.

Included in our Standard and Superfast packages

Upgrade to Anytime calls for £3 a month extra*

 *Inclusive 01, 02,03, 0845 and 0870 and Phone Co-op mobile calls on the Evening and Weekend and Anytime tariffs are free for the first 60 minutes. After exceeding 60 minutes they will be billed at 7.6p per minute, (14.81p per minute daytime and 9.95p per minute evenings and weekends for Phone Co-op mobiles) with a connection fee of 12.5p. Hang up after an hour and redial to avoid being charged.

Caller Plus

Designed for very low users or people who want total control over their costs.

  • No monthly charge.
  • Per-second billing.
  • No connection fee.
  • Low minimum charge of 1.2p.

Local calls are 2.55p per minute during the day, and 1.02p per minute at evenings and weekends, with a minimum charge of 1.2p.

National calls are 3.06p per minute during the day, 2.52p per minute in the evening, and 1.51p per minute at weekends, with a minimum charge of 1.2p.

Mobile calls are 13.8p per minute during the day, 10.2p per minute in the evening, and 6.6p per minute at  weekends, with a minimum charge of 1.2p.

Included in our Basic package


icon_pdf.gif Download our standard call costs.

icon_pdf.gif Download call type.

icon_pdf.gif Download our price list for special numbers (118, 08, 09, 070)