Get help for your Phone Co-op broadband service |
Can I get broadband from you?Almost everyone can get broadband now, and many can get one of our terrific saver packages. All you need to do is use the availability checker to see what your line can handle. Do I have to have a computer?Actually, no. Any number of devices can now access the internet, from mobile phones to game consoles. Do you do wireless broadband?We just supply the connection, but you can buy a wireless router from us that will let you connect from anywhere within range, with no wires. How fast is your broadband?Our services offer upto 8Mbps, though most people will get around 5Mbps. Speed is often determined by line length and quality, and even things like bad weather and microwave ovens. |
What are your download limits?Whether you check your email once a day, or live your life online, we've got the package for you. From a pay as you use style connection, to a 40GB allowance, you can stay online as long as you need. How do I know which allowance is right for me?Check our handy calculator to get a good idea of what package will be best for you. Common connection problemsNo lights are lit on the router. The internet light does not light up. The internet light is blinking yellow. The ethernet (or usb) light is not lit. Other questionsHow long will it take for my connection to go live? Do I have to buy my equipment from you? What sort of extension wire do I need to use if my computer isn't near a phone socket? |
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