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Contact us

Call, fax, contact us online, or write to us. We're always happy to hear from you.

Telephone Fax Online Operating Hours
Customer Services

0845 458 9000

0845 458 9001

Contact

M-F 09:00-19:00
Sat 09:00-15:00
Internet Support

0845 458 9000

 

Contact

M-F 09:00-19:00
Sat 09:00-15:00
Membership

0845 458 9003

 

Contact

M-F 09:00-17:30
Business Sales

0845 458 9070

0845 458 9075

Contact

M-F 09:00-17:30
Residential Sales

0845 458 9040

0845 458 9001

Contact

M-F 09:00-19:00
Sat 09:00-15:00

icon_pdf Download our Customer Service Charter

icon_pdf Download our General Code of Practice

icon_pdf Download our Code of Practice for Dispute Resolutions

General Condition 24 - Ofcom's rules on the sales and marketing of fixed line telephony services

General Condition 23 - Ofcom's rules on the sales and marketing of mobile telephony services

Or write to us:

The Phone Co-op
5 The Millhouse
Elmsfield Business Centre
Worcester Road
Chipping Norton
Oxon
OX7 5XL

Thanks for visiting

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Questions?

Call us on 0845 458 9000

or write to us at:

The Phone Co-op, 5 The Millhouse, Elmsfield Business Centre, Worcester Road, Chipping Norton, Oxon, OX7 5XL

Need help?

Call us on 0845 458 9000 for assistance, or send us an e-mail and we'll call you.

Attractive Shares

Become a member of The Phone Co-op and you'll receive a share of our profits. Tempting proposition?

Find out more.