Contacts

Call, fax, contact us online, or write to us. We're always happy to hear from you.

  Telephone Online Hours
Customer Services

01608 434 000

Contact

Mon-Fri 8am-8pm
Sat 9am-3pm   

Line & Broadband faults

 01608 434 000

 Contact

Mon-Sun 7am-10pm

Internet Support

01608 434 000

Contact

Mon-Fri 8am-8pm
Sat 9am-3pm

Membership

01608 434 006

Contact

Mon-Fri 9am-5.30pm

Business Services

01608 434 070

Contact

Mon-Fri 9am-5.30pm

Residential Sales

01608 434 040

Contact

Mon-Fri 8am-8pm
Sat 9am-3pm

Media Enquiries

01608 434 031

Contact

Mon-Fri 9am-5.30pm


Or write to us:

The Phone Co-op, 5 The Millhouse, Elmsfield Business Centre, Worcester Road, Chipping Norton, Oxon, OX7 5XL

Our commitments to you

Our Customer Service Charter

General Code of Practice

Code of Practice for Dispute Resolutions

General Condition 24 - Ofcom's rules on the sales and marketing of fixed line telephony services

General Condition 23 - Ofcom's rules on the sales and marketing of mobile telephony services

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Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.