Service Status

Get updates on the performance of our web services here.

Scheduled Maintenance

None planned


22 Jan 11:25 - We are aware that Pay As You Go (PAYG) customers are currently experiencing difficulties with the service. Issues have been identified with dialling and texting 1250 to query balances and top up, and with making other calls. The problems are being dealt with, and we will update this status as we learn more. We are very sorry for the inconvenience.

Working normally.


Working normally.

Dial-up access

Unfortunately The Phone Co-op no longer offers our lo-call Dial Up Internet Service with effect from Monday 31st March 2014.

Current dial up users will find that their dial up service will stop working by the end of August 2014.

The Phone Co-op offers alternative ways to access the Internet  including ADSL, mobile broadband and Superfast fibre broadband with extensive coverage across the country. Please visit this link to see what services are available for you.

We appreciate that this is disappointing news, but hope you understand that it is due to circumstances beyond our control.


Working normally.

Free Customer Websites

Working normally.


Working normally.


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.