Service Status

Get updates on the performance of our web services here.

Scheduled Maintenance

None planned


Working normally.

Working normally.


Working normally.

Dial-up access

Unfortunately The Phone Co-op no longer offers our lo-call Dial Up Internet Service with effect from Monday 31st March 2014.

Current dial up users will find that their dial up service will stop working by the end of August.

The Phone Co-op offers alternative ways to access the Internet  including ADSL, mobile broadband and Superfast fibre broadband with extensive coverage across the country. Please visit this link to see what services are available for you.

We appreciate that this is disappointing news, but hope you understand that it is due to circumstances beyond our control.


Working normally.

Free Customer Websites

Working normally.




We believe the problems with hosted emails and websites are now cleared. The system is currently processing the backlog of emails but any missing messages should arrive shortly.


Due to excessively large amounts of spam coming from some customer accounts our website and email hosted services are currently experiencing severe technical difficulties. We apologies for any inconvenience caused whilst we investigate and resolve this problem.


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.