Service Status

Get updates on the performance of our web services here.

Scheduled Maintenance

None planned


Working normally.

Working normally.


09.30 12/12/2014

We are now seeing all connections restored, although some may have been assigned an incorrect IP address. If you believe you have an incorrect IP or are having difficulties sending emails please reboot your router and call us on 01608434000 if the problem persists.

14.55 11/12/2014

A small number of customers were idenitified this morning as being offline due to a common fault on the BT Openreach network. The cause of the fault has been established and engineers are currently working to resolve it. We apologise for any inconvenience caised and hope to have this resolved as soon as possible.

Dial-up access

Unfortunately The Phone Co-op no longer offers our lo-call Dial Up Internet Service with effect from Monday 31st March 2014.

Current dial up users will find that their dial up service will stop working by the end of August 2014.

The Phone Co-op offers alternative ways to access the Internet  including ADSL, mobile broadband and Superfast fibre broadband with extensive coverage across the country. Please visit this link to see what services are available for you.

We appreciate that this is disappointing news, but hope you understand that it is due to circumstances beyond our control.


Working normally.

Free Customer Websites

Working normally.


Working normally.


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.