Service Status

Get updates on the performance of our services here.

Scheduled Maintenance

None planned


26 Feb 11:43 - we have identified an issue which prevents mobile numbers that have recently ported from other networks from accing data using our APN settings. This fault has been reported to our suppliers and we hope to have an update soon. We are very sorry for the inconvenience.

Working normally.


Working normally.

Dial-up access

Unfortunately The Phone Co-op no longer offers a Dial Up Internet Service.

The Phone Co-op offers alternative ways to access the Internet  including ADSL, mobile broadband and Superfast fibre broadband with extensive coverage across the country. Please visit this link to see what services are available for you.

We appreciate that this may be disappointing news, but hope you understand that it is due to circumstances beyond our control.


11.30 09/02/2015

Issues with email should be now fully resolved. If you are still experiencing problems please re-enter your email password when prompted and if there is no change contact our support team on 01608 434 000

17.25 05/02/2015

Some users are experiencing problems with both webmail and email programs that appear as if their password is incorrect. We are aware of the problem and are dealing with it at the highest priority. If you are affected please leave your email for 30 minutes and then try again.

Free Customer Websites

Working normally.


Working normally.


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.