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Superfast Broadband for your Home

Our Fair Price Promise, your guarantee of best value.

Fairness and value for money guaranteed on all of our home broadband packages. They all come with unlimited downloads, line rental, and a 24 month standard contract.

We are the Ethical Consumer Best Buy broadband as the UK’s only telecoms co-operative. 

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Superfast for your business needs

Keeping your business connected is our priority. 

We’ll help you find the right package for your business needs, from broadband to cloud communication services. We can help you enhance your security and increase business productivity.



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What’s great about our Superfast Broadband

Superfast Broadband
Our Superfast Broadband provides you the best speed, suitable for home life and remote working.
Security with your broadband
Our broadband packages come with 12-month free Bullguard Internet Security and line rental included.
No price hikes from our broadband
We offer you our Fair Price Promise, you’ll always pay the price you agree.
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We’re committed to working ethically, treating our people fairly, operating sustainably, caring for our community and looking after the environment.
  • Switching to us is easy

Your Fair Price Promise

Your guarantee that you’ll always pay the price  you agree. We offer honest and transparent prices, with no hidden charges, and aim to both make it easy and keep it personal. We’ll always offer you our lowest standard rate when you are out of contract. 

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Don’t just take our word for it…

We’re proud to have been awarded with a Best Buy label from the Ethical Consumer for the fifth year running.

 

 

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The Phone Co-op Broadband deals

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Fibre and Broadband Product Reviews





Why join us? Why we're different

The Phone Co-op is the UK’s only co-operative telecoms supplier. We’re owned by our members and run for the benefit of our customers. We’re a people-first organisation and our values are centred in making a positive and lasting impact.


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Social Responsibility is one of our core values. Find out what campaigns we support. View our Campaigns
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We've been supporting our local communities for over 100 years! Supporting people and projects in the communities we serve. Find out more
Community Energy from Co-op Energy
We operate the UK’s only tariff 100% powered by community generated green electricity projects – with carbon neutral gas, too. Co-op Energy
Membership with the Midcounties Co-operative
By becoming a member, you get to have your say and a share in the profits. Join now
  • Accolades and Awards
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Our Superfast Fibre and Fibre Plus plans will give you our fastest broadband speeds without any interruption.
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we pride ourselves on being an ethical Phone provider. We offer honest and transparent prices with no hidden charges.
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The UK’s only tariff 100% powered by community generated green electricity projects.

FAQs

Who are The Phone Co-op?

The Phone Co-op is the UK’s only co-operative telecoms supplier, owned by our members and run for the benefit of our customers. We’re part of the Midcounties Co-operative, one of the largest co-operatives in the UK and a £1.9 business including Your Co-op Energy. 

We have four core values that underpin our purpose as a co-op and membership organisation - Democracy, Openness, Social Responsibility - we live these values every day, every week, every month, every year.

The Phone Co-op, Owned by You.

What is a Co-operative?

As businesses owned and run by their members, co-operatives offer a solution to the growing sense of powerlessness people feel over business and the economy, giving them some control of the businesses. They share profits with the membership and operate as good employers for the benefit of employees too.

We put co-operative principles into practice through

  • Democracy – our members vote on important decisions and make up the Board (Governance)
  • Openness -  our prices are fair and our communications are clearly worded
  • Equity - we conduct business in a fair and just way, through partnership and positive impact
  • Solidarity - we support other co-operative projects and businesses

We believe that the co-operative business model can help build a fairer and more sustainable society for everyone.

A different way of doing business

We think about our impact on the world and how we can make it a better place. We depend upon people working together to get good results and that includes’ responding to our member’s needs, because in a co-operative business, your voice counts.

A beacon of good practice

At The Phone Co-op we keep focused on the bigger co-operative picture

  • We invest in a range of worthwhile community projects
  • Customers get the chance to share in our profits and engage with our projects
  • Our Start-Up Fund helps fledgling social enterprises off the ground

We tread lightly

  • All our electricity comes from renewable sources
  • We offset our own CO2 emissions and those of our suppliers
  • We choose ethical suppliers, locally where possible, and treat them fairly

Who provides the Broadband you sell?

Which broadband option is right for me?

Choosing the right broadband package can be a little daunting, but we provide you a little handy tool that helps you find the perfect deal for you. 

How long will it take to get broadband up and running once I've ordered?

If you are new to The Phone Co-op we'll aim to get you up and running within two weeks but sometimes it can take longer. Once we have processed your order we'll be able to give you an estimated switchover date.
Help me choose