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We are the The Phone Co-op, part of The Midcounties Co-operative

Let's make it easy.

We are a telecommunications provider; we offer broadband, phone and mobile services to residential and business customers. 

We also are a values driven organisation with community at our core. We've invested over £1M in social and environmental projects to contribute towards a more sustainable and fairer world.

As a socially responsible organisation, we offer honest and transparent prices, with no hidden charges, and aim to keep it personal. This is why you are greeted by people ready to help, instead of a long list of automated call options, when you contact our UK based customer service team.

We believe that the principles of co-operation drive our business success and deliver mutual benefit, contributing towards a more sustainable and fairer world.

Our success as the only UK telecoms co-operative provider, shows that our vision can be a reality.

Our members voted in favour of the Transfer of Engagement to Midcounties Co-operatives in April 2018. From June the 1st 2018, we are merging with The Midcounties Co-operative, one of the largest co-operatives in the UK with a £1.9b turnover and a large portfolio of businesses including Co-op Energy.