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About Us

We are a consumer co-operative

The Phone Co-op is the UK’s only co-operative telecoms supplier, owned by our members and run for the benefit of our customers. It’s our 20th anniversary this year and for 20 years we’ve been committed to working ethically, treating our people fairly, operating sustainably and caring for our customers, community and the environment.

As a co-operative, we lead with our values:
• making a positive and lasting impact because we believe everyone matters
• developing strong, trust based relationships with shared principles and for mutual benefit
• demonstrating openness, accountability and integrity in all our relationships

We are part of one of the largest co-operatives in the UK

On the 1st June 2018, we merged with The Midcounties Co-operative, one of the largest co-operatives in the UK and a £1.9b business including Co-op Energy.

Co-operative societies have been doing transfers of engagements for decades as a way of ensuring the strength and continuity of the co-operative movement. Our merger will enable us to grow our services to meet the needs of a changing market and benefit from the scale and scope offered by working as part of Midcounties as they develop their utilities offering.