Nick Thompson is appointed Chief Executive in February
Members vote in favour of the Transfer of Engagements to The Midcounties Co-operative in two SGM meetings (April and May)
1st of June: The Phone Co-op and The Midcounties Co-operative merge
Vivian Woodell receives the Business Person of the Year Award at the West Oxfordshire Business Awards (WOBA).
Launch of new Ecommerce site
The Phone Co-op is awarded the Investors in People Accreditation.
Vivian Woodell leaves The Phone Co-op to start The Phone Co-op Foundation.
Peter Murley is appointed interim Chief Executive.
The Phone Co-op is awarded Co-operatives UK's 'Growing Co-operative of the Year'.
Launch of new The Phone Co-op brand and logo
The Phone Co-op wins Best Consumer Facing award at the UK Social Enterprise Awards.
The Phone Co-op in partnership with The Co-operative Group launch its first own-brand Pay As You Go (PAYG) SIM card.
The Phone Co-op was accredited as a Living Wage Employer. We are now one of the few organisations in the UK's telecommunications sector to have this recognition and we're leading the way in West Oxfordshire.
In July 2013 the partnership between The Phone Co-op and Community Network was formed. The new partnership opened up new opportunities for both organisations.
In September 2012 we adopted The Co-operative brand. We remain a fully independent co-operative, using the brand under licence. We believe that by participating in The Co-operative brand, which benefits from a high level of recognition, trust and public respect, we will be in a position to reach far more customers, allowing us to increase our impact in an increasingly competitive industry.
In May 2011, the Federation of Communication Services awarded us Reseller of the Year at their annual awards ceremony.
In September 2010 we acquired Saga Telephone Service's customer base, welcoming 8000 new customers to The Phone Co-op.
In 2008 we were named Social Enterprise of the Year at the Enterprising Solutions Awards, and won the Best Customer Service category of the Green England Awards.
In July 2003 the Internet Services Division was added in Manchester, taking the retail customers from the former workers co-operative Poptel. This has since been fully integrated with the rest of The Phone Co-op's activities.
In August 1999, SETCO became The Phone Co-op and was converted to a Society incorporated under the Industrial & Provident Societies Acts.
We were founded in 1998 in Chipping Norton, Oxfordshire as SETCO (Social Economy Telecommunications Co-operative), providing cheaper telephone services to the 'third sector' by purchasing collectively.