Business Ultrafast Enhanced - Ultra High speed, reliable fibre broadband with enhanced business service levels
Ideal for businesses who require the highest speeds to operate bandwidth heavy cloud services, connect remote users, large file sharing and run more intensive business applications all with an unlimited allowance.
- Unlimited Usage1
- Inclusive Static IP
- Inclusive router (Zyxel VMG3925-B10B)
- Maximum download speed of 160Mbps
- Maximum upload speed of 30Mbps
- Speed boost to a maximum download speed of 330Mbps
- 8 Hour fault response2
- Prioritised traffic3
- 24 month contract
Service notes1Subject to fair usage
2Operates 24 hours a day, 7 days a week including UK Bank and Public Holidays. The carrier will clear the fault within 7 hours of receipt of the fault report, excluding any allowable parked time.
For the reporting of line related faults (excludes the broadband element of the service), 24 hours a day, seven days a week (including UK Public and Bank holidays). Out of hours engineering visits to a site may be used to complete a repair if unrestricted access is available. If Diagnostics indicate a fault and an appointment is required then the carrier will aim to fix any fault seven (7) hours from the start time of the agreed appointment slot.
Enhanced Care SLAs will not be applicable in the Highlands and Islands of Scotland.
3The data that is sent and received via your broadband connection is given priority over standard broadband traffic at key points in our supplier’s network. Essential ADSL offers no traffic prioritisation and so speeds are subject to network congestion at peak times (supplier peaks times are 8am -6pm).
Router specifications - Please see the links below to manufactures websites for all technical details on our provided hardware.
Zyxel VMG 1312 B-10D - Standard inclusive router on our Business Broadband and Superfast services
Zyxel VMG3925-B10B - Standard inclusive router on our Business Ultrafast and the initial upgrade on our Broadband and Superfast services
Draytek 2862n - Top upgrade router on all our Business connectivity services
Business packages do not currently support IPv6
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