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Case Studies

We supply and support voice and data services to more than 2,500 business customers from the private, not-for-profit, co-operative and public sectors. We aim to provide the best possible UK-based service at the best price while operating with the highest business ethics.


Read about some of our happy business customers here:
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Fairtrade changes the way trade works through better prices, decent working conditions and a fairer deal for farmers in developing countries.
Midcounties Co-op
The Midcounties Co-operative, one of the UK's largest independent co-operative, uses The Phone Co-op as its primary telecommunications supplier.
HCT Group
HCT Group provides a range of transport services: from London red buses to community transport, school buses to Park and Ride.
Support Staffordshire
A support and development organisation for the voluntary, community and social enterprise sector operating across Staffordshire.
FC United
FC United of Manchester is a community football club owned and democratically run by its members.
Bristol pound
Participating businesses use the currency to pay other local businesses: suppliers, utilities and services as well as local taxes.
Pomphlett
As well as providing a thriving and popular place of worship, the Church is home to an extensive array of clubs and activities serving the community.
Somerset coop
Mutual support is a big feature of the co-operative movement, and Somerset Co-operative Services CIC has made this the focus of its business.
Nottingham Bike
Offers bike maintenance courses and runs a number of community and social projects, which make a real difference to the people who take part in them.
Maslows
This CIC based in Govan, Glasgow, provides free clothing and toiletries to refugees, asylum seekers and local people facing hardship.
St Barnabas
Run by the vicar, a community worker and a team of enthusiastic volunteers, is making a huge difference to the UK's poorest town.
Fair Do
Fair Do's is a Fair trade social enterprise based in Cardiff, Wales, selling Fair trade products from farmers and artisans from the poorest parts of the world.
Bevy pub
Based in Moulsecoomb, Brighton, The Bevy Pub was the first co-operative pub on a housing estate in the UK.
Plunkett
East Harptree, a village with a population of 600 located 15 miles south of Weston-super-Mare, is one of the growing number of rural communities that own and run their own local shop.
FSC
The Field Studies Council is an environmental education charity. It provides opportunities for people of all ages and abilities to discover, explore, and understand the environment.
Co-op college
The Co-operative College is a unique educational institution that provides learning programmes and research to support the development of the co-operative sector in the UK and across the world.
case study - Isles of Scilly
Some 45 km from Lands End, out in the Atlantic, the UK's most isolated unitary authority is benefiting from improved efficiency and cost savings as a result of its relationship with The Phone Co-op.
The Bull
The Bull Inn, a picturesque 17th century thatched building and the only pub in the Oxfordshire village of Great Milton, nearly closed for good in 2013 until it was saved by the rapid co-operation of the residents.
Harmoney
The Community Interest Company will help you find balance with your money.
ALT Group
Based in Consett, this community group offer free activities to anyone in their local area.
Talking money
This Bristol charity provides free and confidential advice on debts, benefits and energy bills.
Better Transport
It was established 45 years ago to promote better public transport and a reduction in new road building.
Deepdene Club
An activity club for retired people in the Kent town of Welling has flourished in recent years thanks to a team of dedicated volunteers.
Maternity Action
Maternity Action, a campaigning organisation works to ensure that women’s employment rights are protected during pregnancy and maternity leave.
National Allotment Society
The National Allotment Society has been around since the early 20th Century when it was established as a co-operative.
CCVS
Established in the 1977, CCVS provides business support for charities and community organisations in Cambridge.
Cobham
Cobham in Kent is a small village with 172 households, three pubs, a village store and a huge amount of community spirit.
St Marys
Part of the Blackburn Diocese, and an enthusiastic participant in its ‘Vision 2026: Healthy Churches Transforming Communities’ initiative, in celebration of the Diocesan centenary.