The way your customers contact you can be integral to the success of a business and our inbound numbering services can help. These numbers can give smaller organisations a national presence, or larger organisations geographical numbers for a local feel.
We provide a wide range of options for managing inbound calls, from a simple single destination routing up to more complex hosted IVR’s (Interactive Voice Responses). We can use a range of number types such as 0845, 0800, 01, 02 and 03 across all our products to help your organisation encourage inbound calls and manage them efficiently.
Our cloud hosted telecoms solution Unified Communications gives even more control and flexibility over outbound numbers and call management.
Previous studies by Ofcom have shown that younger users prefer to use messaging services, such as Whatsapp, instead of making calls. read more