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Inbound Business Phone Numbers from The Phone Co-op

The way your customers contact you can be integral to the success of a business and our inbound numbering services can help. These numbers can give smaller organisations a national presence, or larger organisations geographical numbers for a local feel.

We provide a wide range of options for managing inbound calls, from a simple single destination routing up to more complex hosted IVR’s (Interactive Voice Responses). We can use a range of number types such as 0845, 0800, 01, 02 and 03 across all our products to help your organisation encourage inbound calls and manage them efficiently.

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Why Choose Inbound Numbers from The Phone Coop
  • More flexible than a fixed number – Take your number anywhere
  • Range of number types – Make it easier for callers to reach you
  • Multi-destination routing and ring groups – Single number can ring multiple people
  • Time of the day and of the week – Work with staff rotas or office hours
  • Multi-Level  IVR (Interactive Voice Responses) – Help callers reach the right person
  • Web-based control – Instant changes anywhere, anytime
  • Voicemail and Voicemail to Email – Access messages anywhere
  • Call whispering – Answer your calls professionally
  • Cal recording and logging – Keep your calls compliant
  • Statistical reporting – Analyse your call traffic

Our cloud hosted telecoms solution Unified Communications gives even more control and flexibility over outbound numbers and call management.

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Why Choose The Phone Co-op For Your Business?

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We're a Co-operative
As the UK’s only Telecoms Co-operative we are owned by our members and run for the benefit of our customers. We are part of one of the largest Co-operatives in the UK, The Midcounties Co-operative, which is a £1.9 billion business.
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All of our team are based in either Manchester of Chipping Norton. They don’t do hard sells and are passionate about providing a fair service.

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