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Unified communications


Join us in the Cloud

Unified Communications is a cloud hosted telephony service, powered by Broadsoft, the global market share leader for cloud business communications. Trusted by businesses globally this intelligent software transforms businesses and lowers costs.

Work intuitively with software that enables collaboration between multiple devices. With Unified Communications from The Phone Co-op users benefit from a substantial range of telephony capabilities managed in a secure web portal.

With Unified Communications from The Phone Co-op you don’t have to tie yourself to your desk to manage your work. Unified Communications provides the same experience, software and tools across any logged in device, maximising productivity and improving security across your team.

Why businesses are choosing Unified Communications:

  • Full enterprise telephony – handle inbound calls with ease
  • Instant Messaging & Presence – connect and chat
  • Desktop Sharing & Collaboration – Great for remote meetings and increasing productivity
  • Video Conferencing – stay in touch with colleagues in different offices
  • Mobile client – Use your desk extension on your mobile or tablet
  • Call Recording – great for training and PCI compliancy
  • Call/Contact Centre add-ons – dynamically manage call centre teams
  • Integrates with leading CRM’s such as Salesforce and Dynamics – a truly collaborative system

The Phone Coop Unified Communications platform is fully cloud hosted removing the need for expensive onsite hardware. Hosted on a globally resilient network it removes any single point of failure to provide a fully resilient and secure base to unify your business communications.

  • Increased use of mobile devices and BYOD (Bring Your Own Device) enables people to work on the go and never miss a call.
  • A single client can offer users the same features and experience across all devices to boost productivity.
  • With fast deployment we can build a fully tailored solution to meet the needs of your business no matter what the size.
  • Seamlessly link multiple sites or users into a single, consolidated platform to maximise productivity.

Enjoy the freedom of multiple devices

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