Please check through the below reminders to help your telecoms be fully organised and ready over Christmas.
Does your voicemail need an update?
There’s nothing worse than hearing an out of date voicemail greeting, leaving a poor impression of your business. Ensure it’s a suitable message for your business with a friendly Christmas greeting to your callers.
Do you know how to divert your calls?
Make sure you never have to miss a call over the festive period by using the call divert function. You can forward incoming calls to any mobile number or another landline.
Inform your customers of your opening hours over the Christmas break
Using Hold Messaging is the easiest way of providing your Christmas hours, along with including them online.
Does your team covering the Christmas break know how to solve a problem with the phones or internet connectivity?
Check this in advance and leave a brief with supplier contact details and list of steps that need to be checked.
Consider resolutions for your business in 2020
Does your existing telecoms inhibit the productivity of your staff?
Does your current system allow for flexible working? Can people reach you when and how they need to? Is your system robust?
Are you using the right phone numbers to promote your business?
Do you only have a mobile number, and no landline? Do you use expensive premium rate numbers when easy savings could be made?
When did you last check the costs you are paying for telecoms?
80% of organisations have not checked their bills in the last two years. Call us to let us check you are on the best and cost effective deal – 01608 434084.
Give your business the perfect Christmas present
with our Unified Communications