There is no limit on the duration of each conference.
When you first use your Chairperson code, you will hear — “The system does not yet have a recording of the conference owner’s name. Please mention the conference owner’s name and then press the hash (#) key”. This is then recorded and will play to each participant as they join, which will confirm to your invited participants that they are entering the correct conference.
If, at a later date, this recording needs to be amended, simply dial in as normal with your Chairperson code followed by the # (hash) key. When you then hear the recording at the beginning of the conference, press the * (star) key and it will then take you through the process of re-record the greeting.
You can only choose to record a call if you are dialled in as a chairperson. When you dial in you will be
If recording was requested, it will be automatically sent to the registered email address when all participants have rung off the call. The email includes a link to listen to and save the recording. The recordings are only stored on our system for up to 6 weeks and are then deleted for security. If it will be needed at a later date, we advise it is downloaded.
When dialling out, you will need to enter numbers in the full international format. For example, when dialling to US, the code 001 replaces the 0 at the beginning of the number, then add the state code, followed by number, e.g. 00 1 305 xxx
Simply redial and enter your access code.
Yes. Once the last user has been ejected, the one before him becomes the last user and would be ejected next. If the “last” user is the chairperson, then the ejection will fail. The system does not skip back through the list looking for a chairperson. So there is currently no way to eject users who joined before the (last) chairperson.
The system will announce “that is not a valid number,” and ask you to try again.
Yes. People can get invited to join the call and the cost will then go to chairperson’s organisation. As the chairperson, you will need:
This is a configurable option. At any time once in conference, the chairperson may press ‘9’ to receive a prompt “Please dial a number or press * to return to the conference”. They may then dial an additional participant. The call to this participant is made in the background just as with the initial calls.
The caller is immediately returned to the conference. Failure is not notified. A ‘beep’ will be heard by all participants as the new participant joins the conference.