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Get in touch

Call us, email us at,  or write to us. We're always happy to hear from you. Please use the options below, so that we can deal with your query as quickly as possible. 


The Phone Co-op, 5 The Millhouse, Elmsfield Business Centre, Worcester Road, Chipping Norton, Oxon, OX7 5XL


The Phone Co-op, Holyoake House, Hanover Street, Manchester, M60 0AS

The Phone Co-op Data Controller

The Phone Co-op currently holds and adheres to policies and procedures to ensure that your data is stored, processed and destroyed in the most secure manner.  If you require any further information about GDPR and how we process your data, please view our Privacy Policies or contact The Data Controller at

Accessibility and Vulnerability Policy

Information for vulnerable customers

Addressing the needs of vulnerable customers is core to our social purpose. We have prepared a Vulnerability Policy that outlines our commitment to our customers and what measures are in place to protect the needs of our vulnerable customers.

You can view our Vulnerability Policy here.

Customers may be vulnerable due to circumstances such as age, physical or learning disability, physical or mental illness, low literacy, communications difficulties or changes in circumstances such as bereavement. If you believe you are a vulnerable customer or have a disability and think it will affect the service we provide you, please let us know.

If you inform us of your circumstances we will ask if you are happy for us to make a note of this on your account and do our best to meet your specific needs. If you would like further details on the information we will hold, please see our Privacy Policy