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Due to the continued information in the media around the Coronavirus we wanted to provide an update that has been produced across the industry via Openreach. Please click here to view the latest update from Openreach.

 

Service Status

UC - VoIP Services

Working normally.

Broadband

Working normally.

Mobile

Working normally.

Inbound

Working normally.

my.phone.coop

Working normally.

E-mail

Reports from some customers about what looks like a spam email. The email is headed 'Email Shutdown Approved - Feedback request' and shows as being sent from 'Email support >noreply@phonecoop.coop>hello@thephone.coop'

This is being investigated and we would advise to not open any attachments and to delete the email.

Customer Websites

Working normally.

Hosting

Working normally.

Domain Services

Working normally.