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Due to the continued information in the media around the Coronavirus we wanted to provide an update that has been produced across the industry via Openreach. Please click here to view the latest update from Openreach.
You may experience difficulty reaching us by telephone today due to a fault with our telephone line. This is being investigated and will be fixed as soon as possible. In the mean time please do email us on hello@thephone.coop if you require any assistance and one of our advisers will be happy to help. Thank you
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Working normally.Mobile
The new Android 10 update on the Fairphone3 is causing some customers to lose access to data services. To resolve this issue we ask that you go in to the APN settings on the handset. Below is a guide on how to access and change these settings.
https://www.thephone.coop/Documents/Editor/Fairphone_ 2_setting_up_internet.pdf
*these settings show as Fairphone2 however they are the same for Fairphone3*
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Working normally.
Working normally.
Working normally.
Working normally.
Working normally.
