BT speed test

Running a speed test on BT lines

If you are experiencing slow speeds on your Phone Co-op broadband connection and your broadband login name ends in:- @surfdsluk

Please follow the instructions below:

Open your web browser and type in the following web address:


You will then be taken to the BT wholesale speed test site. To ensure an accurate test please follow the steps listed.


After completing each of those steps proceed with the test by selecting 'Yes'


And then click begin test


  The test will now run


When the test completes it will display the speed test results


When checking the speed of your connection please run a series of three tests over the course of 24hrs so we can see how your connection is performing throughout the day. Then e-mail the results along with your broadband login name, postal address and broadband telephone number to


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.