Service Status

Get updates on the performance of our services here.

Scheduled Maintenance

None planned.


Issues with data setup on iOS 9

We have been informed by some customers and had it confirmed by our suppliers that customers using profiles to set up data on their iPhones have experienced issues with the iOS 9 beta version. It currently remains unclear whether the full release will be affected.

Until we can confirm that data setup on iOS 9 is free of issues, we advise not to upgrade just yet.

We will update this page when we have had a chance to test the full release.

If you have already upgraded and lost data access, we have created alternative configuration profiles that will work.

For Pay Monthly customers (bundles and Pay As You Use)

For PAYG (Pay As You Use) customers

Working normally.


Working normally.


Working normally.

Free Customer Websites

Working normally.


Working normally.


Need help?

Call us on 01608 434 000 for assistance, or send us an e-mail and we'll call you.