The Phone Co-op, the UKs only member-owned telecoms provider, has been awarded Investors in People (IIP) accreditation...more
The Jo Cox Commission on Loneliness launched last month taking forward the work she started before her tragic death...more
Problems happen, but don't have to become disasters. If you've got a problem, our friendly customer service team will talk you through it. If they can't solve it there and then, they will report a fault to one of our engineers.
Our Standard Care service is free with all landline packages. Report a fault, and we aim to have it fixed before the end of the second working day after the day you inform us. And when we say we'll ring you back, we will.
If your phone line is your life line, then with High Care we aim to fix all faults within 12 hours. With High Care you can report a fault 24 hours a day, 7 days a week. High Care costs £6 a month.
We are part of The Phone Co-op, an independent consumer co-operative, providing award-winning ethical phone and broadband since 1998...more
The core of any consumer co-operative is its members. They have a say in how we're run and even receive a share of our profits each year... more
We believe co-operation is a better way of doing business. That's why we are supporting other co-operatives and social enterprises... more