*£15 is the equivalent monthly price when taking out Value Line Rental. Value Line Rental is for 12 months of line rental, and requires an up front payment of £180. Payment is by credit or debit card only. Please note the advance payment for Value Line Rental is non-refundable unless you cancel within seven working days of placing your order. Value Line Rental is a recurring annual charge and the price may change, or the service be withdrawn, before renewal.

You can also pay monthly for your rental - the monthly cost is £17.

  • Transfer of an existing line: free.
  • Reconnection (where no network wiring is needed): free.
  • New line installations: £60.
  • New line installation when moving house (existing customers only): £50
  • Payment by methods other than Direct Debit: £1 a month

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Call packages

Add a call bundle to your line rental and broadband

Our evening and weekend, and anytime packages include calls under 60 minutes to:

  • 01, 02 and 03 numbers.
  • Phone Co-op mobile numbers

Inclusive 01, 02 and 03 calls, and calls to Phone Co-op mobiles on the Evening and Weekend and Anytime tariffs are free for the first 60 minutes. After exceeding 60 minutes they will be billed at 10.5p per minute (01, 02 and 03) or 13p (Mobile), with a connection fee of 16p. Hang up after an hour and redial to avoid being charged.

Calls on the Evening and Weekend tariff are included between 6pm and 8am Monday to Friday, and all day Saturday and Sunday.

Upgrade to Anytime calls for £7 a month extra*

Out of bundle

Out of bundle calls

  • There's a connection charge of 16p for calls made outside of a bundle.
  • Calls to 01, 02 and 03 UK numbers are billed at 10.5p per minute.
  • Calls to mobile networks are 13p per minute at all times.

The access charge for calls to 084, 087, 09 and 118 numbers is 9ppm. The total cost for these calls is the access charge plus the service charge set by the number's owner. We will bill you for both parts of the call in a single charge.

Call durations are rounded up to the nearest minute for the purposes of billing.

 icon_pdf.gif View our standard call costs

If you're a regular caller of international numbers, you'll love our International add-on. For £3 a month, you can add inclusive calls to landlines in any of the following countries to your allowance. 

  Countries covered
Europe Austria, Belgium, Canary Islands, Cyprus, Czech Republic, Denmark, France, Germany, Gibraltar, Greece, Hungary, Ireland, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland
Americas Canada, USA
Australasia  Australia, New Zealand
Africa  South Africa
Asia Hong Kong