Our Fair Price Promise: Broadband you can trust

Choose Superfast Fibre or Unlimited Broadband from The Phone Co-op and we guarantee there’ll be no nasty price hikes, plus we’ll automatically move you to our lowest standard rate when your contract ends. If you’re not completely satisfied within 30 days of your contract starting, you can walk away, no questions asked. You can’t get fairer than that!

When you choose Broadband from The Phone Co-op, we promise that:

1. You'll pay the price agreed even out of contract

Our initial contract period is only 12 months, and the price you pay when you sign up will be the price you pay throughout that period. When your contract ends, you’ll carry on paying the lowest standard rate. No price hikes, no nasty surprises.

2. Or we’ll automatically move you to our lowest standard rate when out of contract

If we reduce our standard rate in your contract period, once you have fulfilled the contract period, you will be automatically moved to the new reduced standard rate. If our standard rates rise, you will be advised before you renew your contract. No rip-offs, no arguments.

3. And you'll get the service we promise - or you can walk away, no questions asked

If you’re not getting the speeds we’ve told you your line is guaranteed to receive, we’ll do our best to resolve the issue. If you’re not completely satisfied  within 30 days of letting us know, you can walk away, no questions asked.

You can’t get fairer than that!